While many commercial buildings include some accessible facilities, they are not always compliant with SANS 10400-S of 2011, which is the minimum standard. Universal access and design principles play a pivotal role in creating inclusive environments that cater to the needs of all individuals, including those with disabilities. By considering the diverse needs of individuals with disabilities, buildings can be designed to promote equal opportunities, seamless navigation, and an enhanced overall experience.

Sitwell Consulting is the sister company to Sitwell Technologies, a provider of mobility and assistive aid equipment for persons with physical disabilities. Sitwell Consulting provides access audit services, which include a full report that go into detail in each area of the building, and suggested alterations/adaptions are provided to promote universal access.

Sitwell Consulting provides recommendations that go beyond minimum standards and are based on international best practices and universal access specialist expertise. Beyond SANS 10400-S, International Best Practice is considered in support of the Universal Design focus and in line with the White Paper for Rights for People with Disabilities (2015). In terms of the Promotion of Equality and Preventions of Unfair Discrimination Act 4 of 2000, Section 5 requires that international legislation and standards be considered.

The following areas are highlighted in an access audit from Sitwell Consulting:

• Roads (approach routes and set down points)
• External routes, including walkways and open spaces
• Parking areas
• Entrances and reception areas
• Internal routes (vertical and horizontal)
• Doors
• Office spaces, pause/refreshment areas
• Auditoria, board and meeting rooms
• Toilets
• Surfaces and layouts
• Wayfinding (indoors and outdoors)
• Lighting and acoustics
• Building management
• Emergency evacuation accessibility.

By applying the principles of universal design, buildings can be designed and constructed to promote equal access, intuitive use and a seamless experience for everyone.